Hard Rock Hotel Blog


What it’s like to travel to Riviera Maya in 2021?

Woman Overlooking Beach

Living in a new world has turned out to be a little scary for some of us. The "new normal" is more just "normal" every day.

It's surprising how our 2021 resolutions changed over night. But guess what? Some of them don't have to change at all.

Woman with Bike

Laying down on a bali bed, next to a refreshing pool, drinking your favorite beverage, and getting just the best of paradise doesn't need to be cut off your 2021 bucket list.

Start packing again, because Mexico and The Dominican Republic are ready to welcome you, your family or friends. 

Luxury, fun, music, dance, food and beverages with no worries at all.


Take a break and start getting to know how to navigate the new normal, so you don't miss out on experiences. Instead, familiarize yourself with the new protocols established at the destination you plan to visit.

No doubt that traveling is one of the best ways to relax, clear our minds and leave every worry behind by discovering new places.

Some people even say that beach trips are the best to completely recharge your body and soul, over other kinds of trips.

So if you're planning to travel any time soon, Riviera Maya in the Mexican Caribbean is your best choice.

Couple on the Beach

Riviera Maya is one of the most popular and beautiful destinations in the Caribbean that has achieved the Safe Travels Certification by the World Travel & Tourism Council.

This certification is given to those destinations and establishments that ensure the safety of its workforce and of course, the travelers by following strict hygiene protocols.

Besides that, different industries in the Riviera Maya such as hospitality, attractions, outdoor retail, aviation, airports, short term rentals, cruises, tour operators, convention centres, and MICE, car rental and insurance have implemented their own set of safety plans and protocols as well.

At Hard Rock hotels around the world, you will find the SAFE + SOUND program. This new standard of cleanliness was developed in conjunction with sanitization specialists, focuses on enhanced cleaning practices, social interactions, and workplace protocols while ensuring transparency through the guest and team member journey by passing a 272 point inspection.

Safe and Sound

Some of the most important points are:

  • -Temperature checks
  • -Social Distancing
  • -Mandatory masks
  • -Self-service Buffet suspended
  • -Increased cleaning and disinfecting frequency for high-touch surfaces.
  • -Hand Sanitizer
  • -Plexiglass separators at the front desk and check-in areas.
  • -Hand washing every 60 minutes.
  • -Touchless In-Room dining
  • -Sanitization of luggage.
  • -Seal of SAFE + SOUND on every guest room door.
Safety Measures


At Hard Rock Hotels, the safety of our personnel and guests are our main priority, that's why we reinforced every hygiene practice and took it to another level, creating strong alliances with the experts. It's the only way to make sure that you get an unforgettable vacation experience, with no worries at all.


The new normal is here, and Hard Rock Hotel Riviera Maya is ready to welcome you back ensuring you, your family and friends' fun and safety.

Take a deeper look at Hard Rock Hotel Riviera Maya's Enhanced Hygiene Protocols here.

Book now, and the rest is on us.

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