At Hard Rock Hotel Bali, we are fully committed to the safety guidelines and hygiene protocols from Hard Rock International under the new SAFE + SOUND programme. The SAFE + SOUND program has been developed by a team of hospitality experts in collaboration with worldwide health and sanitation specialists, such as Ecolab and NSF. SAFE + SOUND is focused on enhanced cleaning practices, social interactions and workplace protocols, while ensuring transparency through the Guest and Team Member journey.

cleansing and disinfecting

Cleaning & Disinfecting

Increased deep cleaning and disinfecting frequency for high-touch surfaces across public areas, meeting rooms, dining areas, and public restrooms

hand sanitizers

Hand Sanitizers

Hand sanitizer stations in every public space area and all restrooms

hand washing

Hand Washing

Team member hand washing every 30 minutes

laundry handling

Laundry Handling

High-level separation control procedures to collect laundry

QR-Coded Menus

QR-Coded Menus

Dining at all restaurants using customized QR-coded menus

For the latest information about how to get to Bali and return home safely, please visit

The Safe+Sound Team

Specially trained by industry-leading cleaning experts from EcoLab on proper disinfection procedures, the Safe+Sound team is responsible for the cleanliness and sanitation of the hotel especially high traffic touchpoint areas throughout the hotel to ensure a clean and safe environment at all times.

While we have taken extraordinary measures to keep our hotels, team members and guests SAFE + SOUND, we urge everyone to stay vigilant, treat each other with respect and TAKE TIME TO BE KIND.