Step Inside & Step Up to Luxury Rooms & Suites of the Hard Rock Hotel Cancun

HIGHLIGHTS

• Lagoon View
• King or double beds
• Accessible Deluxe Gold Rooms (double beds) are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers.
• In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies. Request an accessible room in the comments section during the checkout step online.

In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to trap and eliminate virus, bacteria, and airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Wellness.

The Pure^® Promise

• SHOCK TREATMENT This advanced shock treatment destroys nearly all of the virus, mold and bacteria in every nook and cranny of the room.
• HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.
• ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.
• AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of viruses, bacteria and microorganisms.
• PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive, as eliminates them when they land.
• DEEP CLEAN AIR-HANDLING UNIT A Pure^® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.
• PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.

View: Lagoon View. Max occupancy for room with double beds: 4 guests, including children ages 4-17, plus 1 infant under age of three in a crib. Max occupancy for room with one king bed: two guests, plus one child (0-12 years) in a crib or rollaway.

HIGHLIGHTS

• Ocean view
• One king or two double beds
• 430 sq. ft.

View: Ocean View. Max occupancy for room with double beds: 4 guests, plus one infant under age of three in a crib. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in crib or rollaway.

HIGHLIGHTS

• Ocean view in the best locations
• One king bed*
• 430 Sq. Ft.
• DVD/CD player
• Welcome Petit Fours
• Pillow menu
• Aromatherapy
• Exclusive beach bag (one per room/per stay)
• Pre-order breakfast the night before
• Access to VIP pool, Beach and Lounge areas.

View: Ocean view in the best locations. Max Occupancy: 2 adults. / *Exclusive for adults category

HIGHLIGHTS

• Ocean view
• One king bed
• 430 Sq. Ft.
• Rock Royalty Personal Assistant (7am – 11pm)
• Ironing Service (2 items per person/per stay)
• Upgraded full-size Rock Spa® bath products
• Express luggage delivery
• Complimentary Shoe Shine
• Welcome Petit Fours
• Aromatherapy and Pillow Menu
• Spa Tub Preparation (with 24-hours notice)
• Personal Assistance with reservations (on and off property)
• Priority Reservations to picks® and mix® program
• Access to Rock Royalty areas on the pool, lounge and beach
• Complimentary 25-minute couple’s massage at the Rock Spa®
• VIP Checkin
• Late checkout (until 3pm available upon request and availability)
• Complimentary beach bag (1 per room/per stay)
• Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
• Mini bar with soda, bottled water, juice, domestic beer and snacks
• Plush Bathrobes & slippers
• Sleeping Mask
• Loofah Sponge and Bath Salts
• Espresso machine
• 24-hour room service

View: Ocean View. Max occupancy for the room is 2 adults. 430 Sq. Ft.

HIGHLIGHTS

• Lagoon view
• 2 connecting rooms
• 860 Sq. Ft.
• Double hydro spa tub in each room
• Private bath with double showers
• A mini bar with drinks the kids will like as well as a variety of adult beverages (soda, bottled water, juice & domestic beer)
• LCD TV with satellite in each bedroom
• Xbox 360, with a selection of DVD's & Xbox games available upon request
• L’Oreal Kids bath amenities
• Adult and kids bathrobes & slippers
• 24-hour room service (special kid’s menu)
• In-room family guide with activities schedule
• Kids beach toys
• Family welcome amenities

View: Lagoon view. Minimum occupancy of 3 adults. Max Occupancy: 6 guests, including children(ages 4-17) & infants (0-3). 860 Sq. Ft