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Hard Rock Hotel Desaru Coast
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JALAN PANTAI 3, DESARU COAST, 81930 BANDAR PENAWAR JOHOR DARUL TA’ZIM, MALAYSIA
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FAQ

1. What is the distance from Johor Bahru city centre, Senai International Airport, Kuala Lumpur & Singapore 

  • Senai International Airport : approximately 1 hour
  • Johor Bahru : approximately 1 hour 15 minutes
  • Singapore : approximately 1 hour 30 minutes
  • Kuala Lumpur : approximately 4 hours

2. Can I buy tickets to the waterpark? Is entry free for hotel guests?

Our hotel sits has a direct walking access to the Desaru Coast Adventure Waterpark. To enter, entry ticket is required and available for purchase at http://www.desarucoast.com/desaru-coast-adventure-waterpark/

3. How far is the beach from the hotel?

The beach is a short 10-minute stroll from the hotel. 

4. What is the check-in & check-out time?

Check-in is from 3 PM onwards and check-out is at 12noon. Early check-in and late check-out is subject to availability and may be chargeable.

5. Is there a loyalty program with Hard Rock Hotel?

Yes - Hard Rock Rewards. Find out more and register for free at www.hardrockrewards.com

6. Is Hard Rock Hotel Desaru Coast a non-smoking hotel?

Yes. Although smoking is not permitted in the hotel rooms and all public areas, guests who smoke are permitted to do so in the designated area only.

7. What entertainment is available at Hard Rock Hotel Desaru Coast?

  • Live band at GMT+8 & Sessions Bar
  • Daily memorabilia tour
  • The Sound of Your Stay® complimentary music amenities
  • Complimentary in-room HD movies on demand 
  • Fun and educational kids activities at Roxity Kids Club 

8. Is there a Hard Rock Cafe at Hard Rock Hotel Desaru Coast?

We don’t have a Hard Rock Cafe but don’t worry, you can still find daily live music, great food and a Rock Shop here. GMT+8, our lobby lounge offers daily live music and for delicious food …we have our 4 signature Food and Beverage outlets.

9. Is the car park at Hard Rock Hotel Desaru Coast chargeable for guests?

The hotel car park is managed by Wilson Parking. Ample parking space, including handicapped and motorcycle bays, are available and complimentary for in-house guests. 

For non-in-house guests, please refer the car park charges as below:

Monday to Sunday 
First hour or part thereof RM 8.00
Subsequent hour or part thereof RM 5.00
In-House Guest  Complimentary
Banquet & Function Guest (Validation)
Per entry (24 hours) RM 8.00
Food & Beverage Guest (Validation)
Per entry (Per 4 hours block) RM 8.00

Payment mode is either via Touch & Go or Credit Cards. 

Additional charges will be incurred once the 15-minute grace period is exceeded. Other Rules & Regulation apply.

10. How to travel from Singapore to Hard Rock Hotel Desaru Coast? 

Option 1: Transfer by Hotel

• One-way journey | Hyundai Starex -9 seater SUV | RM455.00 (Approx SGD150)

• Two-way journey | Hyundai Starex -9 seater SUV | RM910.00 (Approx SGD300)

Pick-up point – door step to the hotel lobby (at a preferred time)

Charges will be posted into room account (payment upon checkout)

Note: 4 persons with big luggage & 6 person with hand luggage

Option 2: Ferry ride (from Changi Ferry Terminal to Tanjung Belungkor)

-60 mins ferry ride

Transfer by Hotel from Tanjung Belungkor

• Two-way journey | Hyundai Starex -9 seater SUV | RM290.00 (Approx SGD95)

• One-way journey | Hyundai Starex -9 seater SUV | RM145.00 (Approx SGD48)

Note: 4 persons with big luggage & 6 person with hand luggage

A complimentary shuttle bus service from Tanjung Belungkor to/from the Hotel is available every Thursday - Sunday.

Departure from Hotel to Tanjung Belungkor Departure from Tanjung Belungkor to Hotel
6:40 AM 10:30 AM
5:10 PM 21:00 PM

The schedule is subject to change without prior notice. 

For more info on ferry ride: https://www.busonlineticket.com/bus/limbongan-maju-sdn-bhd

Option 3: Drive

• Take the Causeway Link Highway, then follow the road signs to Kota Tinggi and Desaru.

• Alternatively, take the Senai-Desaru Expressway and its bridge across the Johor River and exit via Pasir Gudang/ Johor Bahru. Continue driving straight and take the Senai-Desaru Expressway.

• Waze/ Google Maps: https://goo.gl/maps/8gsXnBzCRH32