skip to main content
Book Your Stay
Find Your Destination
North America
Central & South America / Caribbean
Europe / Middle East / Africa
Asia Pacific
Book Your Stay
Reservation Details
Hard Rock Hotel Dublin
Your Travel Dates
1
2
0
18 Exchange Street Upper, Dublin, Leinster D08 AV24, Ireland
Hard Rock Hotels
un-mute
1
2
0
Book Now

Join the Team

Hard Rock Dublin Careers

Vibe Manager 


The Vibe Manager is responsible for supporting the property in all aspects of music and culture. This person creates an exceptional climate of guest oriented service and works to implement brand amenity programs and ensure effective utilisation of music across the property 

Primary Responsibilities 

  • Organize and manage local events to showcase the property and brand while demonstrating music industry connection
  • Initiate agreements with entertainment artists for local support and live performances
  • Establish and nurture relationships with celebrities and talents (bands, DJ’s, etc.).  
  • Oversee social media communications to ensure consistency with brand voice
  • Serve as a spokesperson for the property on Vibe related initiatives
  • Monitor, adjust, and create music playlists, adapted to location, time of day and Vibe  
  • Participate in the induction of new staff members to Hard Rock culture
  • Create and participate in the ongoing training and development of staff and management, focusing on music, memorabilia, company culture, and the spirit of Rock ‘n Roll
  • Understand PCMusic platform
  • Research music trends ensuring the brand’s relevance within the music community and mind of the consumers
  • Participate in and ensure Sound Checks are being conducted in department.  
  • Resolve guest complaints and implement changes to prevent future issues
  • Monitor quality assurance program scores and guest feedback.  Take corrective action when necessary. 
  • Maintain presence in property during peak business periods. 
  • Maintain relationships with key clients
  • Maintain effective relationships with guests
  • Carry out Duty management shifts as required   
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Ensure successful pre – opening and opening of hotel
  • Research and book music performances, live bands, DJ’s etc.
  • Compile, promote, sell and oversee music events for the  Hotel
  • Liaise  with other department managers to come up with music related packages  and events that can be sold to the public / Hotel residents 


The Candidate 

  • Deep understanding of lifestyle hotels and premium dining products and services
  • Possess solid music background with knowledge of national and local music acts, talent, and DJ’s 
  • Self-starter with an entrepreneurial spirit and strong organizational skills 
  • Deep understanding of local music scene.  
  • Experience with PCMusic platform
  • Good knowledge of engaging on social media 

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Bar Manager 

The Bar Manager is responsible for ensuring smooth and efficient operations of the hotel bars.  This person must create an exceptional climate of professional and personable service that creates memories by anticipating needs and exceeding expectations.

Primary Responsibilities 

  • Lead, direct, and manage all department operations.  Maintain regular presence throughout the department 
  • Ensure consistent sequence of service is followed and all brand standards are properly executed
  • Ensure the proper handling, maintenance, storage, and security of all department equipment
  • Ensure compliance with all applicable laws and regulations
  • Prepare and execute business plans to ensure the maximization of department performance 
  • Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand.  Communicate the role that each employee has in their achievement and ensure accountability
  • Analyse and identify financial opportunities including cost controls, productivity levels, and revenue generation
  • Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs
  • Attract and select the best talent   
  • Develop and implement strategies to retain staff
  • Ensure all staff are fully trained on all statutory training – HACCP, Fire training, manual handling, responsible service of alcohol 
  • Ensure Sound Checks are being conducted in department
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality
  • Resolve guest complaints and implement changes to prevent future issues
  • Monitor quality assurance program scores and guest feedback.  Take corrective action when necessary 
  • Maintain presence in property during peak business periods. 
  • Ensure bars are well maintained and have a vibe that meets or exceeds brand standards and guest expectations
  • Ensure all property policies and procedures are fully documented and  implemented in the department, including health and safety guidelines
  • Maintain effective relationships with guests 
  • Present a professional image to employees, guests, clients, owners, and investors
  • Coordinate ongoing industry research to detect market trends and related information for development of new strategies and/or concepts/services. Implement new products/services accordingly and develop analysis of return on investment
  • Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions
  • Ensure revenues are maximised and costs are controlled in line with budget 
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Carry out duty management shifts as required 
  • Ensure successful pre – opening and opening of hotel

The Candidate 

  • 3+ years’ experience in bar / hospitality management
  • Standard focused with excellent attention to detail 
  • Strong communication and listening skills 
  • Excellent people management and leaderships skills
     

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Accommodation Manager 

The Accommodation Manager is responsible for all duties of the accommodation operation and cleanliness levels in all areas of the property.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.  


Primary Responsibilities 

  • Lead, direct, and manage all department operations.  Maintain regular presence throughout the department
  • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed
  • Review and develop guest history records to enhance personalized service for repeat guests
  • Ensure the proper handling, maintenance, storage, and security of all department equipment
  • Ensure the proper handling and storage of all lost property  for the Hotel  
  • Set and maintain standards of cleanliness. Inspect all areas of responsibility daily 
  • Establish and execute detailed cleaning and preventive maintenance programs of all furniture, fixtures, and equipment
  • Manage relationships with suppliers
  • Prepare and execute business plans to ensure the maximization of department performance
  • Monitor actual expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs. 
  • Attract and select the best talent available from inside or outside the organization.  
  • Develop and implement strategies to retain staff.
  • Train and coach supervisors and employees to achieve their career goals and maximize their potential
  • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance
  • Participate in and ensure Sound Checks are being conducted in department.  
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.  
  • Resolve guest complaints and implement changes to prevent future issues
  • Monitor quality assurance program scores and guest feedback.  Take corrective action when necessary
  • Maintain presence in property during peak business periods 
  • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines
  • Maintain effective relationships with guests
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Carry out Duty Management shifts as required
  • Ensure successful pre – opening and opening of hotel


The Candidate 

  • At least 3 years’ experience in Housekeeping/Accommodation management operations.  Luxury hotel experience preferred.  
  • Thorough knowledge of all matters relating to the proper administration and operation of accommodation operations
  • Standards focused with high attention to detail 
  • Effective and influential people skills. Positive attitude and the desire to motivate others
  • Strong communication and listening skills 

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Sous Chef

To take charge of all kitchen areas in the absence of the Executive Head Chef and Executive Sous Chef to ensure the smooth running of all kitchen areas.  To assist in menu development and in maintaining high standards with regard to food. To provide amplified service at all times.

Primary Responsibilities 

  • To provide an authentic experience that “rocks” for Hard Rock guests by ensuring to reflect and enhance the hotel’s mission statement and objectives in all activities and to provide amplified service.
  • To control all kitchen areas and staff canteen in the absence of the Executive Kitchen Team.
  • Implement and carry out action plans following internal and external Health & Safety audits.
  • To take responsibility for the smooth running of the outlet allocated, ensuring that the highest food standards are maintained.
  • To take responsibility for the training of junior chefs and stewards.
  • To assist the Executive Kitchen Team with new menu development, cook-offs, costing, amending SOP’s and implementing new menus.
  • To liase with department managers with regard to promotions and menus.
  • Ensure private dining events in the Rockstar Suite are carried out to the highest standard and with the strictest of confidentiality.
  • To train junior staff with regard to recipes, presentation skills and cooking skills.
  • To be familiar with and adhere to all areas outlined in the team handbook.
  • To wear all protective clothing provided and to use all safety equipment provided.
  • To wear the uniform provided to the standard as outlined.
  • To minimise wastage and breakages in all outlets.
  • To ensure that any maintenance or health hazard is reported and fixed and that all staff are aware of it.
  • To have full knowledge of all menus in all of the hotel outlets.
  • To ensure that all fridges are cleaned and tidied on a daily basis.
  • To ensure that kitchen stewards complete cleaning schedules and maintain hygiene of the highest standard.
  • To ensure that all sections of HACCP are introduced and maintained.
  • To attend training sessions and meetings as required.
  • Participate in and ensure Sound Checks are being conducted in department.
  • To hold and record training sessions for other staff.
  • To ensure that all mise en place stock levels are maintained.
  • To be fully familiar with fire and emergency procedures for all kitchen areas and to ensure that other team members are trained with regard to same.
  • To ensure that fire doors, corridors and stairwells are free from obstruction.
  • To report punctually on duty, wearing the correct uniform.
  • To ensure that staff restaurant is clean and tidy at all times.
  • To ensure that the food served in the staff restaurant is of a high standard.
  • To attend management meetings in the absence of the Executive Kitchen Team.
  • To help develop a team spirit amongst the kitchen staff.
  • To carry out any other reasonable request from a member of the management team.

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Assistant Retail Manager

We are looking for an experienced Assistant Retail Manager to oversee the daily operations of our Rock Shop. This individual will support the Retail Manager in directing retail operations while ensuring that the business is maximizing its potential.


Primary Responsibilities 

  • To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service
  • Assist the Retail Manager in organizing all store operations and allocating responsibilities to the retail team
  • Supervising and guiding staff towards maximum performance
  • Maximize sales opportunities
  • To grow the business by using innovative sales and marketing concepts
  • In conjunction with the Retail Manager monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Ordering, delivery, storage and security tagging of all stock
  • Coordinate operations from inventory management to shop floor
  • Ensuring inventory and financial controls are adhered to at all times
  • Resolve guest complaints and implement changes to prevent future issues
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Lead a team of retail assistants
  • Ensure successful pre – opening and opening of the Rock Shop
  • Be part of the overall Hard Rock Dublin Management team 


The Candidate 

  • Proven supervisory / management experience in the retail business 
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Assistant Bar Manager

The Assistant Bar Manager, in conjunction with the Bar Manager will be responsible for ensuring the smooth and efficient operation of the property's Bars. This is an exciting opportunity to become part of a team of highly enthusiastic professionals, in one of the most anticipated Hotel openings, Hard Rock Hotel Dublin. The Assistant Manager must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service.


Primary Responsibilities 

  • To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service
  • Assist the Retail Manager in organizing all store operations and allocating responsibilities to the retail team
  • Supervising and guiding staff towards maximum performance
  • Maximize sales opportunities
  • To grow the business by using innovative sales and marketing concepts
  • In conjunction with the Retail Manager monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Ordering, delivery, storage and security tagging of all stock
  • Coordinate operations from inventory management to shop floor
  • Ensuring inventory and financial controls are adhered to at all times
  • Resolve guest complaints and implement changes to prevent future issues
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Lead a team of retail assistants
  • Ensure successful pre – opening and opening of the Rock Shop
  • Be part of the overall Hard Rock Dublin Management team 


The Candidate 

  • Proven supervisory / management experience in the retail business 
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Accommodation Supervisor

The Accommodation Supervisor in conjunction with the Accommodation Manager is responsible for all duties of the accommodation operation and cleanliness levels in all areas of the property.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. 


Primary Responsibilities 

  • Assist the Accommodation Manager to lead, direct, and manage all department operations. Maintain regular presence throughout the department.
  • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed.
  • Ensure the proper handling, maintenance, storage, and security of all department equipment.
  • Ensure the proper handling and storage of all lost property for the Hotel.
  • Under the leadership of Accommodation Manager, maintain standards of cleanliness. Inspect all areas of responsibility daily.
  • Establish and execute detailed cleaning and preventive maintenance programs of all furniture, fixtures, and equipment.
  • Manage relationships with Accommodation team.
  • Assist in the execution of business plans to ensure the maximization of department performance.
  • Attract and select the best talent available from inside or outside the organization. 
  • Establish strong employee engagement within Accommodation team.
  • Train and coach employees to achieve their career goals and maximize their potential.
  • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.
  • Participate in and ensure Sound Checks are being conducted in department. 
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. 
  • Resolve guest complaints and implement changes to prevent future issues.
  • Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
  • Maintain presence in property during peak business periods.
  • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
  • Maintain effective relationships with guests.
  • Ensure all GDPR policies and procedures are implemented and maintained.
  • Carry out several room checks on a daily basis and clean rooms as required.
  • Ensure successful pre – opening and opening of hotel.


The Candidate 

  • At least 2 years’ experience in Housekeeping/Accommodation at a supervisory level. Luxury hotel experience preferred. 
  • Thorough knowledge of all matters relating to accommodation operations.
  • Standards focused with high attention to detail.
  • Effective and influential people skills. Positive attitude and the desire to motivate others.
  • Strong communication and listening skills.

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com