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Hard Rock Hotel Dublin
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18 Exchange Street Upper, Dublin, Leinster D08 AV24, Ireland
Hard Rock Hotels
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Join the Team

Hard Rock Dublin Careers

Bar Manager 

The Bar Manager is responsible for ensuring smooth and efficient operations of the hotel bars.  This person must create an exceptional climate of professional and personable service that creates memories by anticipating needs and exceeding expectations.

Primary Responsibilities 

  • Lead, direct, and manage all department operations.  Maintain regular presence throughout the department 
  • Ensure consistent sequence of service is followed and all brand standards are properly executed
  • Ensure the proper handling, maintenance, storage, and security of all department equipment
  • Ensure compliance with all applicable laws and regulations
  • Prepare and execute business plans to ensure the maximization of department performance 
  • Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand.  Communicate the role that each employee has in their achievement and ensure accountability
  • Analyse and identify financial opportunities including cost controls, productivity levels, and revenue generation
  • Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs
  • Attract and select the best talent   
  • Develop and implement strategies to retain staff
  • Ensure all staff are fully trained on all statutory training – HACCP, Fire training, manual handling, responsible service of alcohol 
  • Ensure Sound Checks are being conducted in department
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality
  • Resolve guest complaints and implement changes to prevent future issues
  • Monitor quality assurance program scores and guest feedback.  Take corrective action when necessary 
  • Maintain presence in property during peak business periods. 
  • Ensure bars are well maintained and have a vibe that meets or exceeds brand standards and guest expectations
  • Ensure all property policies and procedures are fully documented and  implemented in the department, including health and safety guidelines
  • Maintain effective relationships with guests 
  • Present a professional image to employees, guests, clients, owners, and investors
  • Coordinate ongoing industry research to detect market trends and related information for development of new strategies and/or concepts/services. Implement new products/services accordingly and develop analysis of return on investment
  • Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions
  • Ensure revenues are maximised and costs are controlled in line with budget 
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Carry out duty management shifts as required 
  • Ensure successful pre – opening and opening of hotel

The Candidate 

  • 3+ years’ experience in bar / hospitality management
  • Standard focused with excellent attention to detail 
  • Strong communication and listening skills 
  • Excellent people management and leaderships skills
     

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Assistant Bar Manager

The Assistant Bar Manager, in conjunction with the Bar Manager will be responsible for ensuring the smooth and efficient operation of the property's Bars. This is an exciting opportunity to become part of a team of highly enthusiastic professionals, in one of the most anticipated Hotel openings, Hard Rock Hotel Dublin. The Assistant Manager must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service.


Primary Responsibilities 

  • To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service
  • Assist the Retail Manager in organizing all store operations and allocating responsibilities to the retail team
  • Supervising and guiding staff towards maximum performance
  • Maximize sales opportunities
  • To grow the business by using innovative sales and marketing concepts
  • In conjunction with the Retail Manager monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly
  • Ordering, delivery, storage and security tagging of all stock
  • Coordinate operations from inventory management to shop floor
  • Ensuring inventory and financial controls are adhered to at all times
  • Resolve guest complaints and implement changes to prevent future issues
  • Ensure all GDPR policies and procedures are implemented and maintained
  • Lead a team of retail assistants
  • Ensure successful pre – opening and opening of the Rock Shop
  • Be part of the overall Hard Rock Dublin Management team 


The Candidate 

  • Proven supervisory / management experience in the retail business 
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com


Accommodation Supervisor

The Accommodation Supervisor in conjunction with the Accommodation Manager is responsible for all duties of the accommodation operation and cleanliness levels in all areas of the property.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. 


Primary Responsibilities 

  • Assist the Accommodation Manager to lead, direct, and manage all department operations. Maintain regular presence throughout the department.
  • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed.
  • Ensure the proper handling, maintenance, storage, and security of all department equipment.
  • Ensure the proper handling and storage of all lost property for the Hotel.
  • Under the leadership of Accommodation Manager, maintain standards of cleanliness. Inspect all areas of responsibility daily.
  • Establish and execute detailed cleaning and preventive maintenance programs of all furniture, fixtures, and equipment.
  • Manage relationships with Accommodation team.
  • Assist in the execution of business plans to ensure the maximization of department performance.
  • Attract and select the best talent available from inside or outside the organization. 
  • Establish strong employee engagement within Accommodation team.
  • Train and coach employees to achieve their career goals and maximize their potential.
  • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance.
  • Participate in and ensure Sound Checks are being conducted in department. 
  • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. 
  • Resolve guest complaints and implement changes to prevent future issues.
  • Monitor quality assurance program scores and guest feedback. Take corrective action when necessary.
  • Maintain presence in property during peak business periods.
  • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
  • Maintain effective relationships with guests.
  • Ensure all GDPR policies and procedures are implemented and maintained.
  • Carry out several room checks on a daily basis and clean rooms as required.
  • Ensure successful pre – opening and opening of hotel.


The Candidate 

  • At least 2 years’ experience in Housekeeping/Accommodation at a supervisory level. Luxury hotel experience preferred. 
  • Thorough knowledge of all matters relating to accommodation operations.
  • Standards focused with high attention to detail.
  • Effective and influential people skills. Positive attitude and the desire to motivate others.
  • Strong communication and listening skills.

If you feel you would be suitable for the position(s) listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to careers@hrhdublin.com

EMPLOYMENT OPPORTUNITIES
View opportunities at all Hard Rock Hotels.

VISIT HARD ROCK HOTELS CAREER SITE

  Any job posting or information about employment at Hard Rock Hotel Dublin is from an independently owned and operated franchisee and you are communicating with Rockyvale Limited as the prospective employer. This means your application is submitted to and reviewed solely by the franchisee, who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.