At Hard Rock Hotel Goa, we are fully committed to the safety guidelines and hygiene protocols from Hard Rock International under the new SAFE + SOUND program to protect the health and well-being of our guests and team members.
SAFE + SOUND has been developed by a team of hospitality experts in partnership with EcoLab and NSF to provide enhanced cleaning practices, social interaction and workplace protocols while ensuring transparency through the hotel’s guest and team member journey.
Thermal temperature checks for every guest, team member and vendor upon arrival.
Appropriate social distancing requirements of 6 feet apart in all areas of the hotel through visual distance markers, signage and team member guidance.
Mandatory requirements for all guests and team members to wear a face mask in designated areas.
SAFE + SOUND key card on every guest room door as the final step in the enhanced housekeeping process.
Increased deep cleaning and disinfecting frequency for high-touch surfaces across public areas, meeting rooms, dining areas, and public restrooms.
Hand sanitizer stations in every public space area and all restrooms.
Team member hand washing every 60 minutes.
Sanitization of guest luggage before it enters the lobby.
High-level separation control procedures to handle all laundry.
Contact-less, in-room dining service offered at the guest room door with social distancing protocols.
Dining at all restaurants using customized QR-coded menus.
Learn More about our Safe+Sound program.