ASSISTANCE DURING YOUR TRIP AND FREE CANCELLATION INSURANCE

NEW RELAX&CARE INSURANCE

FREE WHEN BOOKING AT THE HARD ROCK HOTEL IBIZA

 

New Relax&Care insurance, free when booking at the Hard Rock Hotel Ibiza

There's a brand new way to travel. Safer, more complete. This year, at the Hard Rock Hotel Ibiza we want you to enjoy those unforgettable holidays you have been dreaming of for so long, with total peace of mind, just like a real Rock star.

To protect you and your loved ones, we present Relax&Care, travel insurance that offers the flexibility we all need. Now, when you book your holiday at the Hard Rock Hotel Ibiza you will enjoy free comprehensive medical assistance cover during your stay in case of illness (including Covid-19), plus cancellation fees if you book with any of our rates – Flexible, Semi-flexible or Non-refundable.

 

Main advantages:

 

-          The policy provides cover for any illnesses you might contract during your stay, including Covid-19.

-          It also includes cancellation fees for non-flexible rates in more than twenty cases.

-          Reimbursement of holidays not taken, repatriation expenses or extension of stay due to medical reasons, among other advantages.

 

 

How do I purchase it?

 

Relax&Care insurance is automatically included in all reservations made through the official website: https://www.hardrockhotels.com/ibiza/

Book on our official website and travel in complete safety for you and your companions.

 

All of our Non Refundable and Semiflexible Rates include Cancellation Insurance, inviting you to book with full peace of mind. And we include all of this, absolutely FREE!

Cancellation Insurance covers up to €10,000 in travel cancellation fees per person. Includes travel cancellation fees due to a positive COVID-19 test (refer to the cancellation reasons in the policy´s terms and conditions).

 

Prepaid bookings with Non Refundable or Semiflexible rate are associated with a Cancellation Insurance when the reservation is made, and the coverage will end on the check in day.

Prepaid booking amount will be refunded for justified cancellations through the insurance company ARAG. Prepaid booking amount cannot be refunded if the reason for cancellation does not appear in the general terms and conditions of the policy.

In case of no show, the refund of the prepaid amount is not allowed.

 

Read the cancellation insurance terms and conditions here.

FAQ

*By contracting our services you are accepting that we transfer your personal data to the entity FLEXMYROOM INSURETECH, SL, domiciled in Benidorm (03503 - Alicante), Calle Gerona, 13, Local CA 18, and with CIF number B42687616,with the sole purpose that can benefit from the insurances of cancellations that this entity offers.
This entity will cancel your personal data when the service has ended and the legally established deadlines have been met.
You can exercise your rights of access to data, rectification or deletion of data, limitation of the use of data, opposition to the use of data and portability of data at the email address datos@flexmyroom.com

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