Services

Hard Rock is focused on growing our global footprint by collaborating with visionary owners and franchisees who wish to maximize the value of their hotel investment. Whether developing a new build or conversion, or looking for management services or franchise affiliation, Hard Rock has the brand programs, tools and resources owners need to amplify their investment.

Management Services

Our hotels are rooted in the spirit of music that all began with a guitar donated by rock legend Eric Clapton to London’s original Hard Rock Cafe. We offer a suite of services for guests that value the VIP treatment. For managed properties, we offer centralized and regionalized support services, brand resources, programs, technology and more. To learn more about both management and franchise investment opportunities in desirable global destinations, please email us at: hotels@hardrock.com.

Franchise Operations

Our Operations team work with owners to provide detailed training, tools and resources to ensure each franchised hotel succeeds at driving value to its owners. With access to Hard Rock’s brand recognition and loyal guest following worldwide, franchise partners can leverage global systems, resources and programs designed to generate revenues and efficiencies.

Flexible Construction Options

Whether it’s a new build, a renovation or conversion of an existing asset and are developing a single or multi-hotel project, Hard Rock offers flexible building options based upon your project, budget and market conditions. Our development team provides innovative design services, ready to help build on your ideas and goals while providing you with the resources and tools you’ll need. From identifying the right site to business planning, design, construction and delivery, Hard Rock has got you covered.

Global Design

Here at Hard Rock we create the most in-demand, high-octane destinations that bring people together.

It takes an artist’s touch to develop spaces that are effortlessly rich in style, luxury and music history. More than showcasing priceless music artifacts, we focus on conveying an emotion, amping up the energy, creating an escape, or throwing the whole experience into overdrive. Above all else, it’s about creating an unshakable memory that one can only find at a Hard Rock Hotel.

Hard Rock’s Global Design team is dedicated to helping owners build, convert or renovate existing and new properties into such destinations. A true collaboration from the start, we provide input and guidance regarding the selection of the project architects and interior designers. We also lead the engineering, operations, fire protection and life safety, and brand disciplines in commenting on hotel design, schematic and construction plans ensuring it aligns with agreed upon plans, while sharing best practices to our owners and franchisee community.

Pre-Opening Support

All hotels are provided extensive pre-opening support across all disciplines – Opening Operations, Sales & Marketing, Revenue Management, Human Resources, Information Technology, Design & Construction and Finance.

These disciplines collaborate with ownership to provide guidance and assistance throughout the entire pre-opening process. The Hotel Openings team has developed a detailed pre-opening process consisting of key tasks that prepare the hotel for opening day and ensure each hotel is set up for on-going success. Our team utilizes their expertise with the latest tools and technology to ensure a very successful opening.