At S Hotels & Resorts Co., Ltd (S Hotels & Resorts), we strive to deliver outstanding products and services amongst our properties. We are committed to creating a customized experience that is relevant to your needs by using the information you entrust us with responsibly. We recognize that privacy is an important issue, which we have provided this Privacy Statement to help you understand how and what we collect, use and protect your information when you surf on our websites.
Please kindly take a moment to read the statement below. By agreeing to this Privacy Statement, e.g. in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this Statement.1) SCOPE
This Privacy Statement is applicable to:
S Hotels & Resorts defines “Personal Information” as information about you as an identifiable individual. The personal information that may process include, but not limited to the following:
The information shall be deemed collected by us with your permission.
We may collect your personal information while monitoring our technology tools and services including but not limited to the following:
At S Hotels & Resorts, we may use your personal information for and not limited to the following purposes:
At S Hotels & Resorts, we understand that you may like to know what personal information we hold about you. We are happy to assist you with your request. To protect your personal information, however, we require that you prove your identity to us at the time your request is made.
S Hotels & Resorts reserves the right to decline access to your personal information under certain circumstances as permitted by law. If your personal information is not disclosed to you, you will be provided with the reasons for this non-disclosure.
You may be offered the option not to submit your personal information. However, by not providing the information or providing inaccurate or incomplete information, this may restrict or affect the hotel reservation process or other transactions, for which S Hotels & Resorts shall not be liable in any manner whatsoever should any reservations or other transactions fail to proceed or any attempts to use our reservation processes by you be frustrated, delayed, or rejected, or otherwise lead to any result which you may not have desired or anticipated.5) PROCESSING AND DISCLOSURE OF INFORMATION
The information you provided is added to a local, regional or global database. S Hotels & Resorts may disclose your information in the following circumstances, including but not limited to:
Your personal information will be stored for the period of time required by law in the jurisdiction of any hotel holding the information. This may involve retaining information following your stay. We will delete your personal information once it is no longer required for any of the purposes described above.
We will also keep your personal information where we need to do so in connection with a legal action or an investigation involving S Hotels & Resorts.7) INTERNATIONAL DATA TRANSFERS
S Hotels & Resorts endeavour to provide the same level of service that you have come to expect at any of our managed properties.
To provide this service, your personal information may be processed by S Hotels & Resorts and its trusted third party suppliers anywhere in the world, including in countries where data privacy laws may not be equivalent to, or as protective as, the laws in your home country.8) UPDATES ON OUR PRIVACY STATEMENTS
In order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, service providers and other business partners, S Hotels & Resorts may amend this Privacy Statement from time to time. Therefore, we invite you to read this Privacy Statement regularly and/or any event when visit any websites listed on this Statement.9) CONTACT US
If at any time you wish to exercise any of these rights, you can do so by contacting our corporate team at:
S Hotels & Resorts Co., Ltd
123 Suntowers Building B, 10th floor,
Vibhavadi-Rangsit Rd., Chom Phom,
Chatuchak, Bangkok 10900 Thailand
Tel: +66 2050 5555
Fax: +66 2617 6444-5