Orlando Hotel Amenities

We deliver unique experiences from the front of the house to the sound room. Get your workout on at the Body Rock® fitness center, mix and match your look with authentic threads at the at the Rock Shop®, or relax for a treatment at the Mandara Spa® at our sister property, Loews Portofino Bay Hotel.  Our philosophy is all about originality, and at the Hard Rock Hotel® , we leave wannabes at the ticket counter.

AMENITIES FOR YOUR INNER ROCK STAR

  • 5 Uniquely-Themed Dining Outlets
  • Resort-Style Swimming Pool featuring cabanas and underwater speakers
  • Waterslide and Kid’s Water Play Area
  • High-Speed Wi-Fi
  • Mandara Spa® (available at Loews Portofino Bay Hotel)
  • Rock Royalty® Level
  • Rock Shop®
  • 24-Hour Room Service
  • Camp Lil’ Rock Kids Camp (fees apply)
  • Body Rock® Fitness Center
  • Rock Om® In-Room Yoga
  • iPad/iPhone Docking Station
  • Premium linens and towels
  • Rock Spa® bath Amenities

Exclusive Theme Park Benefits

Enjoy all the jam-packed thrills and excitement of the Universal Orlando theme parks with exclusive theme park benefits you can’t get by staying anywhere other than in Universal.

Pool & Recreation

Non-stop fun continues at the Hard Rock Hotel pool, a music-centered aquatic experience like none other. The centerpiece of our swim experience is the 12,000 square foot pool complete with a sand beach, but the fun doesn’t stop there. You’ll also love our two hot tubs, sand volleyball court, interactive fountains, and play area for the kids, plus a thrilling 260-foot pool slide. Best of all? We fuel the fun with tunes in the air and an underwater sound system. So even when you’re totally submerged, you’ll never miss a beat.

CABANA RENTALS

For a true VIP experience, rent one of our exclusive cabanas, which come completely equipped with a ceiling fan, HD plasma TV, refrigerator with 6 sodas and 2 waters, wireless internet, and of course, a server to bring you drinks all day long. Take it to the next level for an unforgettable day by upgrading to one of our themed cabanas and spend the afternoon in "The Yellow Submarine" or Stevie Wonder's "Musiquarium." Call (407) 503-2236 to reserve your cabana.

The Sound of Your Stay ®

Play what you want, when you want. Whether that’s a Fender guitar delivered to your door or a Record Player with records to listen in your room or our specially curated Orlando Playlist to remember your trip, just ask - it’s all included in your Hard Rock vacation. Check with front desk for availability or to reserve equipment.

All Sound of Your Stay® programs are temporarily suspended.

Rock Royalty ®

Step beyond the velvet rope with our Rock Royalty ® rooms, featuring access to the Rock Royalty® lounge with complimentary beverages, snacks and more.

Rock Om ®

Be ready to Rock Om® in the comfort of your room with complimentary in-room Yoga classes on your TV. Led by our Yoga gurus and set to the beat of a custom DJ-curated soundtrack - get ready for a soul-charging mind body experience.

Love the Rock Om Experience? Check with the front desk for Rock Om yoga equipment and accessories for purchase.

All Rock Om® programs are temporarily suspended.

Rock Shop ®

Ever wonder what's in a rock star's closet? You have a unique chance to jack their swagger at the Rock Shop® of Orlando, featuring music-inspired collections like Harajuku, English Laundry, Trunk, King Baby Jewelry and Edun. Or browse the edgy Tattoo Collection, designed by Edward Dada exclusively for Hard Rock Hotels. The rock star lifestyle looks good on you!

HARD ROCK HOME GOODS

Sleep like a rock every night. Hard Rock’s signature swagger doesn’t stop with wearable items. While you’re at the Rock Shop®, be sure to check out Hard Rock Hotel's exclusive line of bedding and bath linens.

Hours are subject to availability. Please inquire upon arrival to the hotel.

Body Rock ® Fitness Center

Keep workin’ on your fitness at the elite, on-property body rock® fitness center. The fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms and locker facilities.

Even More Unique Amenities

  • JUST FOR KIDS
  • The smallest members of your touring group get their own fun amenities, all with the signature Hard Rock swagger. The fun for kids never stops at the family-friendly Hard Rock Hotel® in Orlando, and includes everything from fun dining options to movies under the stars. 

    • Camp Lil’ Rock® Kids Camp  (temporarily suspended)
    • Kids Crib at The Kitchen
    • Future Rock Star Suite
    • Poolside activities and movies (temporarily suspended)
  • MANDARA SPA ®
  •  

    Hard Rock Hotel® Orlando has partnered with our neighbors at the Loews Portofino Bay Hotel to offer you access to the luxurious Mandara Spa®.

    Please call 407-503-1244 or email Portofino@mandaraspa.com for reservations.

    Spa Brochure

  • CONCIERGE
  • Concierge

    Let our experience concierge help you navigate your fun in the sun when you visit us in Orlando. A full-service concierge desk is located in the lobby and can handle all of your needs including dining, transportation, wheelchair/electric scooter rental, and many other reservations. For help, ring us at (407) 503-2200.

    Don’t forget to ask about:

    • Universal Orlando theme park tickets
    • Restaurant reservations
    • Camp Lil' Rock reservations (temporarily suspended)
    • Kids activities at the pool (temporarily suspended)
    • Area & Resort transportation
    Concierge services are temporarily unavailable. Please visit the front desk for more information.
  • BUSINESS CENTER
  • Business Center

    If you’re takin’ care of business (everyday!), you’ll love our Hard Rock Business Center, designed to provide services and conveniences for our guests. Whether you’re in town attending a business meeting or on vacation and needing to stay in touch, our self-service business center is open to you 24/7.

    • Business Center Services (Outlet is temporarily suspended)
    • Copying, including high volume collating
    • Outgoing facsimiles
    • Packaging and mail service, including FedEx, UPS available (fees apply)
    • Access to a personal computer
    • Assistance with overheads /presentation material
    • Office supply selection available for sale
    • Computer and Internet Services
    • Secretarial services
  • UNIVERSAL ORLANDO VACATION PLANNING CENTER
  • UNIVERSAL ORLANDO VACATION PLANNING CENTER

    Purchase your Universal Orlando theme park tickets, dining plans, and more - all available to you at at the Vacation Planning Center, located in the hotel’s main lobby.