Hard Rock Hotel Pattaya
At Hard Rock Hotel & Cafe Pattaya, the safety and security of guests, team members and their families is, and has always been, Hard Rock's highest priority.
With growing concerns over the recent local spike in the Covid-19 pandemic, we will be temporarily closed from 7 – 31 January 2021. We are provisionally aiming to re-open 1st of February and we will confirm this closer to the date. Please stay tuned and we shall provide updates.
If you have any travel plans with us during the hotel closure period, please contact our Booking Center or your travel provider to amend or cancel your booking.
For Direct Booking with Hard Rock Hotel Pattaya:
Booking Center
Phone: +66 38 428755
Email: rooms.pattaya@hardrockhotels.net
For Wholesales Bookings:
Hard Rock Hotel Pattaya, Sales & Marketing Dept
Contact Person: Ms.Kanokwan Phuklom
Email: kanokwan.p@hardrockhotels.net
Other Third Party Portals or Online Travel Agents:
For booking made through Online Travel Agents such as Agoda, Booking.com, Expedia, Hotelbeds, Traveloka, MakeMyTrip, all amendments and cancellations must be made directly with respective Online Travel Agents. Please contact their customer support team for booking cancellations or to make any amendment. We are not authorized to cancel any bookings and unable to provide refunds to the reservations made by third-party/online travel agents.
Thank you for your understanding during this difficult times and your continued support, we look forward to welcoming you again when our business resumed. Please stay safe and contact us at email: rooms.pattaya@hardrockhotels.net if we can be of your assistance.
During the closure, we are still keeping in touch with you through social media and email. Sign up for email communications here to receive news and offers anywhere, anytime! Please stay safe and healthy.