Awards & Accolades Hard Rock Hotel Penang

  • 2021
  • 2021

    TripAdvisor Travellers’ Choice Award 2021

    Top 30 Hotels in Asia: Readers' Choice Awards 2021 by Condé Nast Traveller
  • 2020
  • 2020

    TripAdvisor Travellers’ Choice Award 2020

  • 2019
  • 2019

    TripAdvisor 2019 Travellers’ Choice Award

    • Top 25 Hotels for Families – Malaysia: #3
  • 2018
  • 2018

    Classified as a 5-star beach resort by Ministry of Tourism, Arts & Culture

    CSR Malaysia Award 2018 – “Company of The Year” (Hotel Category)

    Hotels.com – Loved by Guests Award

    Hard Rock International – Hotel Leader of the Year 2017

    • John Primmer, General Manager of Hard Rock Hotel Penang

    TripAdvisor 2018 Traveller’s Choice Award

    • Top 25 Hotels for Families – Asia: #22
    • Top 10 Luxury Hotels for Families – Malaysia: #3
  • 2017
  • 2017

    Award Winning Chinese Cuisine Chef (Gold Medal) – Yoong Toy Heng @ Chef Heng

    Represented Malaysia at the Chinese Cuisine World Championship 2017 in Shenzhen, China

    TripAdvisor 2017 Travellers’ Choice Award

    • Top 25 Hotels for Families – Malaysia: #5

    The Malaysian Women’s Weekly Spa Awards

    • Most Creative Body Massage: Rhythm Sticks Massage at Rock Spa, Hard Rock Hotel Penang
    • Best Family Spa: Rock Spa, Hard Rock Hotel Penang

    Dot Property Malaysia Awards 2017 – Best Hotel Development: Hard Rock Hotel Penang

    Rojaklah.com – Malaysia’s Top 10 Hotels & Resorts 2017 Winner

    Experts’ Choice Award 2017 Winner

  • 2016
  • 2016

    TripAdvisor 2016 Travellers’ Choice Award

    • Top 25 Hotels for Families – Malaysia: #4

    HPL Hotels & Resorts – Management Conference 2016: Best Hotel in Training & Development

    Most Innovative Body Massage ‘Rhythm & Motion’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

    Best Re-energising Massage ‘Rhythm Sticks Massage’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

    Best Family Spa: Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

    Expatriate Lifestyle – Best Family Stay Winner

    Best Family Resorts – Holidays with Kids 2016 Top 10

  • 2015
  • 2015

    Ctrip – Best Supporting Hotel 2015

    Expatriate Lifestyle – Excellence Award

    TripAdvisor 2015 Travelers’ Choice Awards

    • Top 10 Hotels for Families – Malaysia: #6

    TripAdvisor 2015 Certificate of Excellence

    The Malaysian Women’s Weekly – Best Family Spa

    HPL Hotels & Resorts – Management Conference 2015: Best Hotel in Training & Development

    2014 Holidays with Kids Top 10 Resorts

  • 2014
  • 2014

    Luxury Travel Guide Global Awards 2014 – Resort Of The Year

    Expatriate Lifestyle’s The Best of Malaysia Awards 2014 – Best Family Stay

    HPL Hotels & Resorts – Management Conference 2014: Best Overall Performance Award

    Tripadvisor Certificate of Excellence 2014

    TripAdvisor 2014 Travelers’ Choice Awards

    • Top 10 Hotels for Families – Malaysia
      Hospitality Asia Platinum Awards (HAPA) 2013-2015 (Malaysia Series)
    • HAPA Restaurant of the Year – Dining Experience (Hotels/Resorts) – Hard Rock Cafe Penang
    • HAPA King of Kitchens – The Ambassador of Cuisine – Chef

    Mohd Khairusshahri Bin Ghazali

    • HAPA 4-Star Hotel/Resort – Exceptional Experience
    • HAPA Family & Recreation Hotel/Resort – Delightful Experience
    • HAPA Concept Restaurant – Most Innovative Guest Experience (Hotels/Resorts)
    • PRE HAPA Public Relations Excellence

    Harpers’ Bazaar Spa Awards 2014:  Best Couple Getaway

  • 2013
  • 2013

    Holidays with Kids Top Ten Awards 2013 – Malaysia

    Expatriate Lifestyle’s The Best of Malaysia Travel Awards 2013

    • Best Family Stay Winner
    • Best Weekend Break Excellence Award
    • Best Nightlife Experience (Hard Rock Cafe Penang) Excellence Award

    TripAdvisor 2013 Certificate of Excellence

    Anugerah Prestij Idea Dekorasi Impiana 2012/2013

    • Kategori Premis Perniagaan: Apartmen Liburan
  • 2012
  • 2012

    TripAdvisor 2012 Travelers’ Choice Awards

    • No. 1 Trendiest Hotel in Malaysia
    • No. 11 Trendiest Hotel in Asia
    • No. 18 Relaxation/Spa Hotel in Malaysia

    2012 World Luxury Spa Awards

    Best Luxury Day Spa

  • 2011
  • 2011

    Hospitality Asia Platinum Awards (HAPA) 2011 – 2013

    • HAPA Entertainment Outlet of the Year – Best 10 in Asia – Hard Rock Cafe Penang
    • HAPA Signature Family & Recreational Resort – Best 10 in Asia
      2011 World Luxury Hotel Awards
    • Country Winner: Luxury Beach Resort

    The Best Of Malaysia Awards 2011 (Travel Awards-Expatriate Lifestyle)

    • Best Family Hotel /Resort Excellence Awards

    Hard Rock International Award

    • Hotel & Casino Brand Ambassador of the Year 2010

    TripAdvisor 2011 Travelers’ Choice Awards

    • Top 10 Trendiest Hotel in Asia
  • 2010
  • 2010

    Hospitality Asia Platinum Awards (HAPA) 2010-2012 (Malaysia Series)

    • Winner HAPA Best Restaurant and Bar – Hard Rock Cafe Penang
    • Winner HAPA Best PR/Marcom Personality – Ms Elisa Saw, Marketing Communications Manager
    • Top 10 HAPA Best 4-Star Hotel/Resort – Hard Rock Hotel Penang
    • Top 10 HAPA General Manager of the Year – Mr John Primmer, General Manager
    • Top 10 HAPA Best All-Day Dining Restaurant – Starz Diner
    • Top 10 HAPA Nightspot of the Year – Hard Rock Cafe Penang
    • Top 3 HAPA Best Purchasing Department
    • Top 10 HAPA Best Front Office
    • Top 10 HAPA Best Concierge

    The Best Of Malaysia Awards 2010 (Travel Awards-Expatriate Lifestyle)

    • Best Family Hotel /Resort Excellence Awards