All prices are subject to 10% Service Charge & prevailing taxes.
Service tax will increase from 6% to 8% as announced by the Malaysian Government.
All rates, service charge and prevailing taxes are subject to change without prior notice.
With effect from 1 September 2017, a Tourism Tax of RM10 nett per room per night will be imposed by the Federal Government on non-Malaysian nationals or non-permanent residents holding a MyPR card. This tax should be settled directly upon check-out and is not included in the above rate.
Local Council fee of RM3 nett per room per night imposed by the Penang State Government should be settled directly upon check-out (not included in the room rate and taxes stated herein).
Check-in after 1500 Hrs (3.00 pm) & Check-out before 1200 Hrs (12.00 noon).
All Deluxe rooms are featured with 1 king-sized bed OR 2 single beds.
Rock Royalty Seaview Deluxe and suites come with 1 king bed respectively.
Guests paying on Rock Royalty Seaview Deluxe and/or Suites (except Roxity Suite and Roxity Suite Courtyard) will be entitled to complimentary access to Rock Royalty Lounge throughout their stay.
Bedding request will be subject to availability.
Child below 12 years old sharing existing bedding with adults – FREE of charge.
Each package/offer is not applicable with any other promotions or packages.
Promotions may be subject to a minimum length of stay depending on stay dates.
Blackout dates may apply.
Credit card number is required to confirm and guarantee room booking(s).
In case of cancellation less than 3 days prior to arrival or in case of no-show, one-night stay per room will be charged to the credit card number provided upon booking.
For Rock Star Suite, one-night non-refundable deposit is required and will be charged 7 days prior to arrival.
