Upon arrival at the Hard Rock Hotel & Casino Punta Cana you will be provided the phone number of a Rock Royalty Personal Assistant on-call to serve you. Whether it’s champagne service by the beach or standing reservations at a romantic hotspot, enjoy the Rock Royalty Level in our Caribbean Sand Suites or Rock Star Suite room categories and let us orchestrate your stay.
To contact your Personal Assistant, please email firstname.lastname@example.org.
*Rock Royalty Level is an adult-only upgrade in the Caribbean Sand Suite room category. / ($) An additional cost. / (1) - Can be reached 7am - 11pm via cell phone from in room phone. After 11pm, dial 1 for assistance. / (2) - Limited two items per person / per stay. / (3) - Can be prepared by on call Personal Assistant with 24-hour notice. / (4) - At the Rock Spa®. / (5) - Available from 6pm - 10pm. / (6) - Personal Assistant will help review account and assist in express check out.