Hard Rock Hotel Riviera MayaAn All-Inclusive Experience
Wall-to-Wall Whoa It’s Not Just a Room.
It’s Your Backstage Pass to Epic.
DELUXE GOLD
King or Two Double Beds | 482 FT²
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
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HIGHLIGHTS
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
Request an accessible room in the comments section during the checkout step online.
Garden View. / Deluxe Gold King. One king bed. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in a crib or rollaway. / Deluxe Gold Double. Two double beds. Max occupancy: 4 guests including children. / 482 sq. ft.
Deluxe Gold ‐ PURE WELLNESS®
King or Two Double Beds | 482 FT²
All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.
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HIGHLIGHTS
- SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.
- HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.
- ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.
- AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses.
- PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive.
- DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.
- PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.
Deluxe Gold Room Amenities:
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
Garden View. / Deluxe Gold King. One king bed. Max occupancy for room with king bed: 2 guests, including children ages 4 to 12. / Deluxe Gold Double. Two double beds. Max occupancy: 4 guests including children. / 482 sq. ft.
Deluxe Partial Ocean View Double
Two Double Beds | 482 FT²
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
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HIGHLIGHTS
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
View: Partial ocean view. / Max occupancy up to 4 guests including children. / 482 sq. ft.
Deluxe Sky Terrace (One Bedroom)
King Bed | 964 FT²
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
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HIGHLIGHTS
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor grand sky terrace with
lounge chairs and hydro spa tub - Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
Best view available. / Max Occupancy up to 2 adult guests or one adult and one child. / 964 sq. ft. included the terrace.
Diamond King
King Bed | 482 FT²
One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.
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HIGHLIGHTS
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Aromatherapy and Pillow Menu
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- Exclusive in-room dining menu
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
- Bluetooth-enabled wireless alarm clock radio
- Private check-in area – late and early check-in (subject to availability)
- Turndown service
Ideal location, close to main facilities. Max occupancy 2 adults. / 482 sq. ft.
Rock Royalty Partial Ocean View with Personal Assistant
One King or Two Double Beds | 482 FT²
You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
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HIGHLIGHTS
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant
will help review account and assist in express check-out) - Priority booking for bali beds ($)
- Rock Royalty Level - Check-out service - (Personal Assistant
will help review account and assist in express check-out) - Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Mini bar with soda, bottled water, juice, domestic beer and snacks (available upon request)
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
Partial Ocean View / 482 sq. ft.
Rock Royalty ─ Deluxe Platinum King – One king bed. Max occupancy 2 guests including children ages 4-12. Rock Royalty ─ Deluxe Platinum Double – Two double beds. Max occupancy 4 guests including children. *($) indicates additional cost – not part of the all-inclusive experience
Deluxe Family (Two Bedroom)
One King & Two Double Beds | 964 FT²
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.
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- Hydro spa tub in each room
- 2 Full private baths with shower
- Balcony with hammock
- Adult Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- Kid friendly mini bar with juices, soda.
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- L’Oreal Kids bath amenities
- Adult bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Bluetooth-enabled wireless alarm clock radio
- Xbox 360, with a selection of DVD’s & Xbox games available upon request
- Kids beach toys
- Candies and cookies upon arrival
Garden or resort view. / Minimum occupancy 3 adults. Max Occupancy 6 guests including children and infants. / 964 sq. ft.
Deluxe Grand Sky Terrace (Two Bedroom)
King & Two Double Beds | 1928 FT²
Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!
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HIGHLIGHTS
- Hydro spa tub in room with double beds
- 2 Private bathrooms with showers
- Access to a private 2nd floor grand sky terrace
with lounge chairs and hydro spa tub - Balcony with hammock
- Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
Best view available. / Max Occupancy up to 6 guests, including children and infants. / 1,928 sq. ft. included the 2 rooms and terrace.
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant
King & Two Double Beds | 2583 FT²
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds.
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- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Oversized private balcony with hammock
and lounge chairs - Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room/per stay)
- Bluetooth-enabled wireless alarm clock radio
Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Beach Area
Ocean front view. / Max Occupancy 6 guests including children and infants. / 2,583 sq. ft.
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with Personal Assistant
King & Two Double Beds | 5,166 FT²
Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn.
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- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Oversized private balcony with hammock
and lounge chairs - Mini bar with soda, bottled water, juice & domestic beer (available upon request)
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room/per stay)
- Bluetooth-enabled wireless alarm clock radio
Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Beach Area
Ocean front view. / Max Occupancy 6 guests including children and infants. / 5,166 sq. ft. including terrace.
Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant
King & Two Double Beds | 4,991.60 FT²
Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.
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- Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal
Assistant helps review the guest account at check-out) - Priority booking for bali beds ($)
- Mini bar with soda, bo