Rooms and Suites Heaven Adults-Only Section

Rock Spa and Toro restaurant will be open during your stay

Link to Larger Image, Deluxe Gold - king
Link to Larger Image, Deluxe Gold at Heaven Floor Plan
Link to Larger Image, Deluxe Gold - Two Twins

DELUXE GOLD

King or Two Double Beds | 482 FT²

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

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HIGHLIGHTS

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request

ADA

Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
Request an accessible room in the comments section during the checkout step online. 

View: Garden View. 482 sq. ft. Max occupancy for room with one king bed: two adults. // Max occupancy for a room with two double beds: 3 adults

Link to Larger Image, Deluxe Diamond King

Deluxe Gold ‐ PURE WELLNESS®

King Bed | 482 FT²

All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo­Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.

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PURE WELLNESS®

All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS are designed to provide a better night’s sleep for all guests. In addition to the Hard Rock SAFE + SOUND cleaning protocols, our PURE rooms undergo an additional seven-step process intended to trap and eliminate virus, bacteria, and airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Wellness.

The Pure® Promise

  • SHOCK TREATMENT This advanced shock treatment destroys nearly all of the virus, mold and bacteria in every nook and cranny of the room.
  • HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.
  • ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.
  • AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of viruses, bacteria and microorganisms.
  • PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive, as it eliminates them when they land.
  • DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.
  • PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.

HIGHLIGHTS

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request

View: Garden View. 482 sq. ft. Max occupancy for room with one king bed: two adults.

Link to Larger Image, Swim Up Deluxe Room - Hard Rock Hotel Riviera Maya
Link to Larger Image, Swim Up Deluxe Room Interior - Hard Rock Hotel Riviera Maya
Link to Larger Image, Swim Up Deluxe Room Interior - Hard Rock Hotel Riviera Maya

Deluxe Swim-up

King Bed | 482 sq. ft.

Let’s take things up a notch with a swim-up pool and legendary digs packed with non-stop extras and no-limit luxury. 

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HIGHLIGHTS
  • Hydro spa tub
  • Private bath with shower
  • Balcony
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request
  • Bluetooth-enabled wireless alarm clock radio
  • Exterior semi-private swim-up pool 

View: Garden view. 482 sq. ft. Max occupancy for room with one king bed: two adults.

Link to Larger Image, Deluxe Diamond Suite
Link to Larger Image, Deluxe Diamond Floor Plan
Link to Larger Image, Heaven Deluxe Diamond Balcony

Diamond King

King Bed | 482 FT²

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

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HIGHLIGHTS

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request
  • Aromatherapy and Pillow Menu
  • Complimentary beach bag (1 per room, per stay)
  • CD/DVD Player (available upon request)
  • Early check-in and Late check-out (subject to availability)

View: Best view available. One King Bed. Max occupancy: 2 adults. 482 sq. ft.

Link to Larger Image, Deluxe Platinum Sky Terrace Area
Link to Larger Image, Deluxe Platinum Sky Terrace Floor Plan
Link to Larger Image, Deluxe Platinum Sky Terrace Area Spa

Deluxe Sky Terrace (One Bedroom)

King Bed | 964 FT²

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

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  • Private bath with shower
  • Balcony with hammock
  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request

View: Best View Available. Max Occupancy: Up to 2 adults. 964 sq. ft., including terrace.

Link to Larger Image, Rock Royalty - Deluxe Platinum
Link to Larger Image, Rock Royalty - Deluxe Platinum - Bag and Welcome Letter
Link to Larger Image, Rock Royalty - Deluxe Platinum - Robe
Link to Larger Image, Rock Royalty - Deluxe Platinum - Rock Spa Bath
Link to Larger Image, Rock Royalty - Deluxe Platinum - Pin
Link to Larger Image, Rock Royalty Level ─ Deluxe Platinum - Menu

ROCK ROYALTY PARTIAL OCEAN VIEW KING

King Bed | 482 FT²

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

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HIGHLIGHTS

  • Dedicated telephone concierge
  • Upgraded full-size Rock Spa® bath products
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Priority Reservation to picks® and wax® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • Early check-in & late check-out (subject to availability)
  • Complimentary beach bag (1 per room/per stay)
  • Priority booking for bali beds ($)
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock in most rooms
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso machine
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request

($) Indicates additional cost – not part of the all-inclusive experience View: Partial Ocean View. Max Occupancy: 2 adults. One King Bed. This is an adults-only room category. 482 sq. ft.

Link to Larger Image, Rock Star Suite (2 Bedroom)
Link to Larger Image, Rock Suite Platinum Terrace
Link to Larger Image, Rock Star Suite (2 Bedroom) Floor Plan
Link to Larger Image, Rock Suite Platinum Living Room

Rock Suite Ocean Front (Two Bedroom) with Personal Assistant –

Two King Beds | 2,583 FT²

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds.

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HIGHLIGHTS

  • Hydro spa tub in each room
  • 2 full bathrooms with shower
  • 1 half bath
  • Oversized private balcony with hammock and lounge chairs
  • Mini bar with soda, bottled water, juice & domestic beer ● LCD TV with satellite ● Purified water ● Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room, per stay)
 

View: Ocean front view. Max Occupancy: 6 adults. 2,583 sq. ft.

Link to Larger Image, Rock Suite Platinum Rooftop Lounge (2 bedroom)
Link to Larger Image, Rock Suite Platinum Rooftop Lounge (2 bedroom) Floor Plan
Link to Larger Image, Rock Suite Platinum
Link to Larger Image, Rock Suite Platinum

Rock Suite Ocean Front Rooftop Lounge with Personal Assistant

Two King Beds | 2,583 FT²

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this Rock Suite with one room with a king bed. Don’t forget the living and dining room areas to top off your stay.

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HIGHLIGHTS

  • Hydro spa tub in each room
  • 2 full bathrooms with shower
  • 1 half bath
  • Oversize private balcony with hammock and lounge chairs
  • Access to private 2nd floor terrace with with lounge chairs and Hydro spa tub
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1per room, per stay)

View: Ocean front view. Max Occupancy: 4 adults. 2,583 sq. ft.

Link to Larger Image, Rock Star Suite
Link to Larger Image, Rock Star Suite Floor Plan
Link to Larger Image, Rock Star Suite Living Room
Link to Larger Image, Rock Star Suite
Link to Larger Image, Rock Star Suite
Link to Larger Image, Rock Star Suite Terrace Area
Link to Larger Image, Rock Star Suite

Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant*

Two King Beds | 9,225.18 FT²

2 King bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

Entrance

At first glance you can tell that this suit is something special, the custom doors and room number branding at the entrance are your first indication that this room is something special to behold.

As you walk into the foyer that is illuminated by a chandelier made up of golden microphones your attention turns to a large display case showcasing the rock star’s original Hollywood Taxi motorcycle and Every Rose guitar. We know this may be a little too much to handle at first, so don’t worry, we planned for that… we put a comfy bench complete with 2 music listening stations just across the way for you to fall back into.

Caught your breath yet? That was just the entrance… The rest of the suite holds even more authentic memorabilia and personal items that belonged to Bret Michaels. The entire suite lets you live the lifestyle of a rock star!

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  • Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and wax® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP check-in and check out
  • Late check-out available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Personal Assistant will help review account and assist in express check- out
  • Priority booking for bali beds ($)
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • Purified water
  • Plush Bathrobes & slippers
  • Loofah Sponge
  • Sleeping mask
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown Service - Available upon request
  • Espresso/American coffee maker
  • LCD TV with satellite Upgraded full-size Rock Spa® bath products

Living Room/Kitchen

Has everything you need to sit back and relax or entertain your parade of fans that came to party with you on vacation! So much to do, so little time!

  • Espresso Machine
  • Microwave
  • Wine Fridge
  • Photo booth
  • Dining table that flips to play card games
  • Camaro-converted billiard table
  • Bandana-influenced ceiling décor to showcase the famed rocker’s individuality
  • Lava lamp themed dance stage
  • Surround sound entertainment system, and 80” flat screen TV

Private Game/Theater Room

Get ready to experience that private theater that you’ve always wanted in your home, here for you to enjoy on vacation.

  • Plush Bean Bags and lazy boy seating
  • Blu-Ray player
  • Xbox 360 with Kinect
  • Projector and screen
  • Surround Sound System

Fitness Center

Every rockstar needs to stay in shape, even when on vacation. No need to leave the room to work off those all inclusive amenities, we have you covered with your own workout equipment that includes:

  • Treadmill
  • Cycling Machine
  • Dumbbells

Master Bedroom

  • Mini concert themed entrance complete with PICKS guitar kit
  • Custom built-in desk chair made from Harley Davidson parts
  • Hydro Spa bathtub in room
  • 5 person shower with one way mirror and Bluetooth waterproof speaker
  • Guitar amp mini fridge
  • Vanity built into master bathroom
  • Walk-in closet

Upstairs Terrace

Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace:

  • Amazing view of Caribbean ocean
  • Additional half bath
  • Custom Dining Area
  • HD TV
  • Hot Tub
  • Fire Pit
  • DJ booth (equipment available upon request) and bar area
  • And plenty of places to lounge in the Mexican sun

Additional Amenities:

  • Hangover kit
  • iPad control system for A/V (must be returned upon check out)
  • Your own LED remote control to set your own vibe and mood

View: Ocean Front View. Max Occupancy: Up to 4 adults. 9,225.18 sq. ft (includes terrace area). *On request only

Amenities Included In all Rooms & Suites

  • Double hydro spa tub
  • Bath with showers
  • Rock Spa® bath amenities
  • Bathrobes & slippers (upon request)
  • Hair blow dryer
  • French – style balcony
  • 24-hour room service
  • Mini bar with soda, bottled water, juice & domestic beer (upon request)
  • Smart Led TV with satellite
  • Purified water
  • Iron/ironing board (upon request) 
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Free wireless internet
  • Selection of Guitars (Picks® Program) and Crosley turntables (Wax® Program) available upon request and availability
  • Coffee maker machine