Ventura highway to drive green

For those of you flying into Cancun to experience the ultimate rock star vacation, getting to Hard Rock Hotel Riviera Maya is easy with the shuttle. Although it is not part of the all-inclusive Hotel experience, it is a luxurious one that a celebrity like you deserves.

If you made your booking through this website , you can request your transfer at least 48 hrs. prior to your arrival by calling +52 998 881 36 99 Exts. 4138 and 4139, or by writing to Make sure your message includes the following:*

  • Hotel to visit
  • Name which the reservation is under
  • Confirmation number of your booking
  • The number of people traveling
  • Arrival & departure flights (airline, flight number and time)
  • Specifications you need to add about your trip


You will receive a response from the Cancun rockers with relevant information and the cost of the service. A star like you cannot miss out on the glamour, so it is important you respond to the request with your confirmation, so that one of our “Hard Rockers” can anxiously await you at the airport. The charge will be applied to your room and you can pay by card or cash at the reception when you check-out.

It is only a 55-minutes drive from Cancun International Airport to the Hotel, so before you know it you will be indulging in tropical pools and a stunning beach, all while you enjoy the unique vibe of Hard Rock.

And after renew your spirit to the maximum with much pampering, come 24hrs. before you leave by the Vacation Planners desk located in the lobby, they will tell you the time you need to be present in the lobby for your transfer back to the airport —it’s It's that easy.

🚘 Travel by yourself

Explore and discover the most cultural, touristic, and colorful venues of the city. Plan an unforgettable holiday and take advantage of the special rates America Rental Car offers to Hard Rock Hotel's guests

Browse the collection of vehicles and chose the one that adequates to your family necessities or type of trip.

Visit or the America Rental Car desk in the lobby of your resort.

Transfer Hard Rock Hotel Riviera Maya

*If you made your reservation through other means or a travel agency, we recommend you contact your agent directly and ask for any transfer options they might offer.

Transfer Hard Rock Hotel Riviera Maya
Transfer Hard Rock Hotel Riviera Maya