Additional Services

Getting to Hard Rock Hotel Vallarta is easy with the shuttle. Although this service is not part of the all-inclusive Hotel experience, it is a luxurious one that a celebrity like you deserves.

Shuttle Transfer For Your Trip Here

If you made your booking through this website , you can request your transfer at least 48 hrs. prior to your arrival by calling +52 322 226 8499 ext 4604 or 4409 (From 8:00 AM - 8:00 PM central time), or by writing to Make sure your message includes the following:*

  • Hotel to visit
  • Name which the reservation is under
  • Confirmation number of your booking
  • The number of people traveling
  • Arrival & departure flights (airline, flight number and time)
  • Specifications you need to add about your trip

You will receive a response from the Vallarta rockers with information and the cost of the service. It is important you respond to the request with your confirmation, so that one of our “Hard Rockers” can anxiously await you at the airport. The charge will be applied to your room and you can pay by card or cash at the reception when you check-out.

Shuttle Transfer For Your Return Home

For your return home, come 24hrs. before you leave by the Vacation Planners desk located in the lobby, they will tell you the time you need to be present in the lobby for your transfer back to the airport — it’s that easy.